Table of Contents

 

Standard Fields

Date and Time Placeholders

Date (text version) Tuesday, 7 April 2026
Date (numeric version - YYYYMMDD)
Date (no weekday) 7 April 2026
Year 2026
Short Month Apr
Month (full) April
Day of Month 7
Weekday (short) Tue
Weekday (long) Tuesday

 

Important:

When using a date placeholder in a date type user-defined field, you must use:

Date fields only populate with this format because the date picker uses YYYY, MM, DD.

For text fields, any date placeholder will populate correctly.

 

Financial Placeholder

Displays outstanding balances from invoices or events.

Amount Owed To You By Contact (Events and Invoices)

 

Group Settings Placeholders

These pull sender information from Group Settings.

Group Settings From Name
Group Settings From Email

 

Recipient Contact Field Placeholders

Use these to personalize messages with recipient-specific information.

First Name
Last Name
Title
Company
Address 1
Address 2
City
State
Zip
Country
Phone
Mobile Phone Number
Mobile Phone Carrier
Fax
Website
Email
Gender
Birthdate BirthTuesday, 7 April 2026
Hometown
Bio
Skills and Interests
Contact Created Date
Last Modified Date
IP Address

 

Event Placeholders

Event Confirmation & Reminder Placeholders

These are useful for event confirmations and reminders.

Event Title Event
Event Date and Time
Event Date EventTuesday, 7 April 2026
Event Start Time
Event End Time
Event Location Name
Event Location Address
Event Location City EventLocation
Event Location State EventLocation
Event Location Zip
Event Location Phone EventLocation
Event Location Website EventLocation
Event Location Notes
QR Code
Registration Details

 

Event Confirmation & Reminder Placeholders

Event RSVP placeholders allow Contacts to quickly view event details and respond to invitations directly from your emails. These placeholders streamline the registration process and help increase attendance by making it easy for recipients to confirm their participation.

Insert Event RSVP Placeholder Event##_Placeholder
Insert Short RSVP Link EventLink##_Placeholder
Insert Secure RSVP Link SecureEventLink##_Placeholder

 

Opportunity Placeholders

Opportunity Data

Opportunity Title
Opportunity Manager
Opportunity Manager Email OpportunityManager
Opportunity ID Information
Opportunity Notes
Opportunity Custom Field OpportunityField##_Placeholder
Opportunity Products

 

Opportunity Date Placeholders

Opportunity Close Date OpportunityCloseTuesday, 7 April 2026
Opportunity Close Date (localized)*
Opportunity Created Date OpportunityCreatedTuesday, 7 April 2026
Opportunity Created Date (localized)*

 

Note:

*Replace de with any supported two-letter language code (e.g., es, fr, it).

Opportunity related placeholders will only work for messages sent by workflows when they are attached to Opportunities.

 

Using Custom Field Placeholders

You can personalize messages using your custom fields. When sent, this placeholder will display the custom field value saved in the contact record.

Custom fields use this format:

User##_Placeholder (e.g., )

 

Symbolic User Field Placeholders (Recommended)

Symbolic placeholders reference custom fields by name instead of numeric ID.

Examples:

(Long Symbolic Format)

[Pet Name]_Placeholder (Short Symbolic Format)

 

Benefits:

Note

[Field Name]_Placeholder

 

Account-Level Fields

Company Overview

Your tagline or slogan
Solutions you provide
Who you sell to
Your transaction types
How often customers purchase

 

Products

Products you sell
Key product features
Product benefits
Unique product value propositions

 

Services

Services you sell
Key service features
Service benefits
Unique service value propositions